You must be at least eighteen (18) years old to make a room booking.

In accordance with the rules and regulations of the country, all guests have to be registered, with valid proof ​of identification provided (passport or national ID).

Hotel cancellation procedure is; all cancellations and amendments must be received 1 days prior to arrival. A pre-authorisation equivalent to the 1 night accommodation rate + TAX will be taken 1 day prior to the arrival date. In the event of a no show, cancellation or date change made after the cancellation policy stated above, the prevailing penalty fee will be charged to the credit card provided to secure the reservation. The hotel reserves the right to charge 100% room rate for remaining room nights, should guests leave earlier than originally booked length of stay.

Please note that in case you decide to depart earlier than expected, the Hotel will charge for the full stay reserved ​and booked unless otherwise specified in the cancellation policy of your booking.

Extra bed fee is Euro 60 + 8% VAT per room per night. An extra bed is available for eligible room types only.

Child policy is; between 0-6 years old child is free of charge who is accommodated with parrents in same room and the extra bed fee for a child between 7-12 years old is Euro 30 + 8% VAT per night per room.

Check-in time is 15:00 hrs
​Check-out time is 12:00 noon

Early check-in is available as per request and as per hotel’s availibility.

Late check-out is available as per request and as per hotel’s availibility.

You may find Hotel’s “Personal Data Protection” policy here .

 

Heating of Externally Sourced Food

In line with our guest health and safety standards, the hotel does not provide heatingservices for food brought in from outside. Due to the increased bacterial risks associated with reheated food, such requests cannot be accommodated for food safety reasons.

Baby food is exempt from this policy. Heating of baby food can only be carried out upon receipt of a signed guest consent form. For international guests, the form is provided in the appropriate language to ensure full understanding of its content.

The health and safety of our guests remain a top priority at Pera Palace Hotel.