MAÇKA KONAKLAMA A.Ş. (PERA PALACE HOTEL)
INFORMATION STATEMENT ON PROCESSING PERSONAL DATA OF CUSTOMERS
We, as Maçka Konaklama A.Ş (Pera Palace Hotel) (“Company”), act with utmost sensitivity in terms of the protection of your personal data. With this awareness, we attach utmost importance that all kinds of personal data belonging to all persons related to the Company -including persons that benefit from our products and services as companies- are processed and stored in accordance with Personal Data Protection Law No. 6698 (“PDP Law”). With full understanding of this responsibility and acting in the capacity of “Data Controller” as defined in PDP Law, we process your personal data as explained below and within the limitations regulated by the legislation.
1. Data Controller and Its Representative
As per Personal Data Protection Law No. 6698 (“Law No. 6698), your personal data may be processed by Maçka Konaklama ve Otel Hizmetleri A.Ş. ( Pera Palace Hotel) located at the address of Evliya Çelebi mahallesi Meşrutiyet Caddesi No:52, Beyoğlu, Istanbul as data controller.
2. For What Purposes the Personal Data Shall be Processed
Your personal data collected shall be processed within the framework of performing our business operations under personal data processing conditions and purposes stated in Articles 5 and 6 of Law No. 6698 to ensure that the works necessary for you to enjoy products and services provided by our Company are carried out by our business units; products and services provided by our Company are customized and offered to your taste, habits of use and needs; human resources policies of our Company are implemented; our Company and people that have business relationships with our Company are legally and commercially protected; commercial and business strategies of our Company are determined and implemented.
Please visit https://perapalace.com/en/personal-data-protection/ website for more information about the purpose of personal data processing by our Company and for publicly available Personal Data Protection and Processing Policy.
3. Processing of Special Personal Data
According to PDP Law, information about people’s race, ethnicity, political thought, philosophical belief, religion, sect or other beliefs, appearance and clothing, membership to an association, foundation or trade union, health, sexual life, criminal conviction and safety precautions as well as their biometrical and genetic data are special personal data. Our Company sufficiently takes measures specified by Personal Data Protection Board in terms of processing special data. In order to provide better service, our Company shall only process special personal data by receiving the related person’s consent and only in line with the purpose of collection.
4. To Whom and for What Purposes the Processed Personal Data Shall be Transferred
Your personal data collected shall be transferred to our business partners, suppliers, shareholders, affiliates and legally authorized public institutions and private persons within the framework of performing our business operations under personal data processing conditions and purposes stated in Articles 8 and 9 of Law No. 6698 and to be limited with the purposes stated in the Personal Data Protection and Processing Policy publicly available on https://perapalace.com/en/personal-data-protection/ website to ensure that the works necessary for you to enjoy products and services provided by our Company are carried out by our business units; products and services provided by our Company are customized and offered to your taste, habits of use and needs; human resources policies of our Company are implemented; our Company and people that have business relationships with our Company are legally and commercially protected; commercial and business strategies of our Company are determined and implemented.
5. Method and Legal Reason of Collecting Personal Data
Your personal data are collected by our Company through techniques and process methods in different channels such as website, call center and physical channels within the framework of legal reasons that arise from and are enforced based on the rules of related legislation, contract, demands, commercial practice and good faith which are implemented in the delivery of our commercial services by using channels and performance of our business operations. Your personal data collected for such legal reason may be processed and transferred within the scope of the conditions and purposes of personal data processing stated in Articles 5 and 6 of Law No. 6698 for the purposes given in Articles (b) and (c) of the Information Text.
6. The Rights of Personal Data Subject as Stipulated in Article 11 of Law No.6698
If you claim your rights as personal data subjects, our Company shall finalize your claim as soon as possible and within a maximum of thirty days based on the nature of the claim. However, if the process requires additional cost, our Company shall collect the charge determined by the Personal Data Protection Board. In this context, personal data subjects are entitled to:
• Learn whether their personal data are processed or not,
• Request information if their personal data are processed,
• Learn the purpose of processing personal data and whether they are used for intended purposes,
• know the third persons to whom their personal data are transferred at home or abroad,
• Request correction if their personal data are processed incompletely or inaccurately, and request that the third persons to whom such data are transferred are informed accordingly,
• Request that their personal data are deleted or destroyed, if the reasons for processing are no longer available, even if they are processed in accordance with the provisions of Law No. 6698 and other related laws, and request that the third persons to whom such data are transferred are informed accordingly,
• Object to a detrimental result that arises from the analysis of the processed data exclusively via automated systems,
• Claim damages if they suffer loss as their personal data is not processed in accordance with law.
As per the 1st paragraph of Article 13 of PDP Law, you can submit your request to our Company for exercising your above-mentioned rights in written or by means of other methods determined by Personal Data Protection Board. As the Personal Data Protection Board has not determined any methods yet, you should submit your application to our Company in writing pursuant to PDP Law. In this respect, the channels and procedures for submitting your application to our Company within the scope of Article 11 of PDP Law are explained below.
In order to exercise your above-mentioned rights: you may fill in the form that you can access from https://perapalace.com/en/personal-data-protection/ with your personal identifying information along with the explanations related to your right which you request to exercise as stated in Article 11 of PDP Law and submit a signed copy of the form along with the documents that identify you to the address of Evliya Çelebi Mahallesi Meşrutiyet Caddesi No:52, Beyoğlu, İstanbul, sent the same by means of a public notary or through other methods stated in PDP Law or submit the related form to [email protected] with a secure electronic signature.